Shipping Policy
PROCESSING TIME: 2023 HOLIDAY SEASON (Nov. - Dec.)
The time needed to prepare an order for shipping varies. During the 2023 Holiday Season (Nov. - Dec.), orders will be processed within 7-10 business days.
SHIPPING TIMES:
North America: 5-7 business days after processing time.
We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal/shipping service. Once the package is scanned by the postal/shipping service we have no control over how long the package will take to arrive. We are not liable or responsible for any delays, re-routes, or failed deliveries of your package.
However, we always want to make sure you receive the order that you paid for so please contact us at support@luxeandashcandleco.com if you ever have any concerns with the status of your order.
LOCAL PICKUP:
If you choose the Local Pickup option, there will be two attempts made for you to pick up your items before your order will be cancelled.